This Privacy Policy describes how Sharma Crown Prints (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.sharmacrownprints.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You
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- Contact details (name, address, phone number, email).
- Order information (billing/shipping address, payment confirmation, etc.).
- Account details (username, password, security info).
- Shopping activity (cart, wishlist, loyalty points, reviews, referrals, gift cards, purchases).
- Customer support information you provide to us.
You may choose not to provide certain information, but this may limit your ability to access or use some features.
Information We Collect About Your Usage
We may automatically collect certain information about your interaction with the Services (“Usage Data”), including:
- Device and browser details.
- IP address.
- Network connection information.
- Interaction data with the Site.
We use cookies, pixels, and similar technologies for this purpose.
Information We Obtain from Third Parties
We may also collect information from:
- Vendors (e.g., Shopify or other ecommerce platforms for powering our store).
- Payment processors (for payment and order fulfillment).
- Analytics and advertising partners.
- Marketing service providers.
How We Use Your Personal Information
- To provide products and services – processing orders, payments, shipping, returns, and account management.
- Marketing and advertising – sending promotions, personalized ads, and updates.
- Security and fraud prevention – detecting, investigating, or preventing fraudulent activity.
- Customer communication and service improvement – handling support, enhancing services, and improving user experience.
Cookies
We use cookies to improve functionality, track usage, and enhance your shopping experience. You can manage or block cookies in your browser, but doing so may affect site functionality.
How We Disclose Personal Information
We may share your personal information with:
- Vendors and service providers (IT, payment, fulfillment, shipping, analytics).
- Business and marketing partners.
- Affiliates and corporate group members.
- Authorities where legally required.
- Third parties during a business transaction (e.g., merger or acquisition).
We do not sell your personal data.
User Generated Content
If you post reviews or comments, these may be publicly visible. Please use discretion when sharing information in public areas.
Third Party Websites and Links
Our Site may link to third-party websites. We are not responsible for their content, policies, or data practices.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal data from individuals under 16.
Security and Retention
We implement safeguards to protect your data but cannot guarantee absolute security. Data retention depends on legal requirements and business needs.
Your Rights
Depending on your location, you may have rights to:
- Access, delete, or correct your data.
- Request portability.
- Opt out of marketing, targeted ads, or data sharing.
- Restrict processing.
- Withdraw consent.
- File complaints with a regulator.
You can exercise these rights by contacting us.
Complaints
If you have concerns about our data practices, contact us. If unresolved, you may have the right to escalate to your local data protection authority.
International Users
We may transfer your data outside your country. Transfers are safeguarded using lawful mechanisms such as Standard Contractual Clauses.
Contact
If you have any questions, please contact us:
📧 Email: sharmacrownprints@gmail.com
📞 Phone: +44 7877 727727
🌐 Website: https://www.sharmacrownprints.com
🏢 Company: Sharma Crown Prints